On September 24, 2024, we received a complaint that outlined a detailed account of an investment scam orchestrated by Truvecta, a trading platform. The victim lost €15,000, alleging that Truvecta systematically manipulated their trading account to prevent them from withdrawing funds and caused significant financial losses through dishonest practices. Key points of the complaint include:

1. Refusal to Process Withdrawals: Despite multiple requests to withdraw funds, the platform did not comply, falsely claiming the system was automated.
2. Manipulation of Opening Rates: The victim reports that Truvecta altered the opening rates of trades, directly impacting their profits and losses. This manipulation resulted in more significant losses and smaller profits, violating standard trading practices.
3. False Claims about Swaps: Truvecta allegedly claimed that the rate changes were due to swaps, but the victim asserts this is untrue, as swaps do not affect opening rates.
4. Significant Losses Due to Rate Changes: The manipulation of rates led to substantial losses for the victim, including €243 in one weekend, with suspicions that similar alterations had occurred before.
5. Delayed Withdrawals Leading to Further Losses: After accumulating a balance of €31,000, the victim attempted to withdraw €11,000 but was advised to wait until after the “Earning Season.” This delay resulted in massive losses amounting to €28,000, which the victim believes was deliberately engineered to avoid repayment.
6. Steep Financial Losses through Swaps and Rate Changes: On September 18, 2024, the victim calculated an additional loss of €710 due to Truvecta’s manipulation of opening rates and improper swaps. They noted that Truvecta applied swaps on ETHUSD trades, which should not incur swaps as it is a 24/7 trading pair.
7. Continued Manipulation: On September 19, 2024, the victim experienced further financial harm, losing €495 in one day due to Truvecta altering five opening rates and applying unnecessary swaps.

This case highlights Truvecta’s consistent use of deceptive practices, including manipulating trading data, refusing withdrawal requests, and applying invalid swap charges, leading to significant financial losses for the victim.