I’d like to share a concerning experience with mcoincap. Initially, everything seemed fine when I created my account and successfully completed a withdrawal. However, trouble began when I attempted a second withdrawal. I was informed that I couldn’t proceed without having a minimum of $5000 in my account. Surprised by this condition, I reached out to customer support for clarification and to understand where this requirement was mentioned in the terms and conditions. They promised to investigate and revert.

After waiting for 12 hours with no response, I contacted them again, only to be met with a lack of updates. Further attempts to communicate resulted in technical issues; each time I tried to raise my query, I was faced with a blank white screen. Despite persistent efforts over a week, I couldn’t get through to anyone. Today, a week later, I attempted to log in and discovered that my account no longer exists. Attempts to create a new account resulted in errors. Regrettably, this situation has led to the loss of several hundred dollars.