A scammer told the victim:
“Your funds are safe and you can have your account unfrozen if you call me—you’ll get access…”

Thankfully, the victim’s banker Sabrina intervened just in time. The scammer was asking suspicious questions about the bank account, which prompted Sabrina to call the victim and urge an in-person visit to the bank—effectively stopping the scam in progress.

Wallet involved:
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Be cautious if anyone promises to unfreeze your funds in exchange for personal info or payment. Always verify with your bank or financial institution directly.