The complaint we received:

I must bring to your attention a pressing issue – a potential scam involving cryptocurrency transactions under the guise of customer support for KuCoin. A scammer, posing as a support worker on a Telegram group for KuCoin newcomers, tricked me into transferring significant amounts of cryptocurrency, falsely assuring me that I was securing funds into my new KuCoin account. This scammer, who goes by the name ‘Alex’ and uses the phone number 434-227-8197, exploited my trust by assisting with ID verification on KuCoin.

Four separate transactions from my Binance account were used for fraudulent activities. The stolen assets include Binance Coin (BNB), Hedera Hashgraph (HBAR), and Monero (XMR), totaling a loss of approximately $1500 to $2000 USD in March 2024.

Scam Details:

• Scam Name: Alex
• Scammer’s Contact: 434-227-8197
• False Represented Website: kucoin.com
• Transaction Hash: 0.0.1030878-1710877493-782712201
• Receiving Address for HBAR: 0.0.4980832

Please be vigilant and double-check with official sources before transferring any funds. Share your story if you have experienced a similar incident or have any information that might assist in open-source intelligence (OSINT) investigations regarding this scammer. Your input could be invaluable in preventing further losses within the community.

Stay safe and always verify through official channels.