Title: Scam Alert: Keytern.al Website and Bitcoin Wallet Backup Service

Description: It appears the website keytern.al may be a scam, as there are signs that it has not been responsive or transparent with its users. The website offers a service to back up Bitcoin wallet keys but has failed to assist a user in recovering their wallet. The individual provided backup keys on May 14, 2017, but after contacting customer service in September 2024, there has been no response or follow-up, despite claims of a 4–6-week response time.

Details:

Plaintiff: King (Email: c****2@gmail.com)
Bitcoin Backup Service: Keytern.al
Customer Service Contact: support@keytern.al
Related Website: BitGo, which led the plaintiff to trust Keytern.al
Keytern.al Domain Info: Founded in 2015, and registered under the name of Tangent 2000, Inc., with a registered agent at INCORP SERVICES, INC.
What to Do Now:

Report to Authorities: Given that this could be a fraudulent platform, report it to consumer protection agencies and financial regulators.
Verify Any Connections to BitGo: If you accessed Keytern through BitGo, contact them immediately to clarify any connections or possible security breaches.
Avoid Further Engagement: Do not send any more funds or share any sensitive information with Keytern.al.
Be cautious when using online wallet backup services. Ensure you are dealing with a trusted platform with proper customer support and security measures