I recently logged into my Blockchain.com account after not checking it for a while and discovered that all my BTC and Ethereum were gone. The amount totaled $140,000. I contacted Blockchain.com’s support team, but they have not taken any action or provided any assistance.

I also tried to reach out to the FBI, but it seems like they have bigger cases to handle. I’m feeling really helpless and lost here. If anyone has advice on how to recover funds or has dealt with something similar, I’d appreciate any help.

Wallets involved:

BTC:

bc1qe4avcuuxjv4ghtezx55ak3lpf6gssmyxd29nkw

ETH:

0xf0305534f4420bb138d364112da7cf943f98fb03